Bringing a new baby home is a whirlwind, and many parents consider hiring a jhappa (postpartum caregiver) to help with the transition. While the support can be invaluable, it is natural to feel unsure about the process. Here is some collective wisdom on how to find and onboard the right caregiver for your family.

Where to Start

Personal references remain the gold standard. Ask friends, family, or your local parenting community for names of caregivers they have used personally. If you find someone through an agency or word-of-mouth, prioritize meeting them in person or via video call to gauge their personality and comfort level.

Must-Ask Questions & Expectations

Before finalizing the arrangement, have an open conversation to set boundaries and expectations.

• Role Clarity: Be specific about the tasks you expect. This usually includes infant care (diapering, bathing, burping, soothing) and maternal support (massage, helping with meals/fluids, keeping the nursery clean).
• Experience & Knowledge: Ask about their experience with newborns. A seasoned jhappa should be familiar with basic baby health (e.g., Vitamin D drops, colic remedies) and modern gear like bottle warmers or sterilizers.
• Hygiene & Habits: Be firm about hygiene standards—clean hands and short nails are a must. It’s also wise to discuss phone usage upfront if you are concerned about distractions during working hours.
• Communication: Always request references from previous employers. A quick phone call to another mom can provide the peace of mind you need.

Setting Boundaries

It is okay to be clear about your household culture. For example, clarify that she will eat the same meals prepared for the rest of the family to avoid friction over food preferences. Discuss night-time routines and rest breaks early on so that expectations are aligned from day one.

Note: Always ensure that any medical-related advice provided by a caregiver is cross-checked with your pediatrician. If your infant is unwell, rely on your doctor’s guidance first.